Mon to Fri: 08:00 am to 04:00 pm

Our FAQs

question and answers

Things you need to know about our company

I would like to make a payment to my Management Company but I am unsure of the amount to be paid/ I am unsure of the monthly fee I am required to pay.

Send an email to managementcompanies@hdc.gov.tt or contact 612-7432 extensions 8610-8615.

How do I obtain a statement or receipt for fees paid to my Management Company?

Send an email to managementcompanies@hdc.gov.tt or contact 612-7432 extensions 8610-8615.

Which Management Company am I attached to?

Send an email to managementcompanies@hdc.gov.tt or contact 612-7432 ext. 8610-8615

What is the purpose of my maintenance fee?

It is a service charge that covers the cost of upkeep of the common areas in your Development and other obligations. Kindly refer to your Agreement (Sub-Lease/ LTO/ RTO/ Rental) for further clarification.

I would like a status update on maintenance (grass cutting, garbage collection, drain cleaning, elevator maintenance, water/electricity of common areas, gate) in my community?

Send an email to managementcompanies@hdc.gov.tt or contact 612- 7432 extensions 8610-8615

I have noticed that services have stopped/ are inconsistent in my community. Can you provide an update on this?

Due to the restructuring of the HDC, some services have been disrupted. We are in the process of ensuring that they are continued. For further enquiries, advise the customer to send an email to managementcompanies@hdc.gov.tt or contact 612-7432 extensions 8610-8615.

I would like to report a security breach in my community.

Send an email to securityissues@hdc.gov.tt and copy
managementcompanies@hdc.gov.tt

I would like to report a boundary issue.

Send an email to lacservices@hdc.gov.tt and copy
managementcompanies@hdc.gov.tt

I would like to submit a declaration form (or any other document) to the Management Companies Unit.

Kindly place the document in a sealed envelope addressed to the Management Companies Unit and submit in the drop box located on the ground floor. Also, ensure that your full contact information is included.

Walk-in Customer: I would like to speak with a representative from the Management Companies Unit.

Customers should provide the CSR with the following information before the representative (ext. 8610-8615) is contacted:
- Name and Address (including Unit Number);
- The Management Company they are attached to;
- The exact purpose of their visit;
- If they spoke with a representative prior to the visit/ if a representative is expecting them;
- Contact Number
If a representative is not available, kindly advise the customer to send an email to managementcompanies@hdc.gov.tt .